Privacy policy

Balreed (UK) Limited (“Balreed”) respects the privacy of all individuals who visit our website at www.balreed.com (the “Website”) and complies with its responsibilities under data protection legislation. This Privacy Policy describes any information Balreed or any of its associated or subsidiary companies (“Group”) collect from the users of the Website and what may be done with it.

Balreed does not collect any personal identification data, (such as names or contact details), about those using the Website unless it is voluntarily provided. You agree that any information which is provided by you through and to the Website or to the Group may be:

• stored and processed in order to enable the Group to improve its products and services
• used to send information to you which the Group believe may be of interest to you; and/or
• used for any purpose which you have specifically consented to when providing the information.

Balreed and its Group do not sell or share any information you provide to any third parties.

In any communication, you will be given the opportunity to opt-out or unsubscribe from receiving further such communications.

Keeping your details and notifying us of changes
Any information collected will be treated in accordance with Balreed’s data retention policy. In order to assist in keeping this up to date, please notify Balreed of any changes to the information.

Please note that you have the right to request details of the information held by Balreed about you and to request deletion or rectification of inaccurate information.

Recording of calls
Please note that calls to and from Balreed may be monitored and recorded for training and quality purposes.

IP Addresses and Cookies
When you access the Website, Balreed may be automatically provided with the following information by your web browser:

• your IP address (a series of numbers which identifies a computer on the internet)
• the URL of the site from which you linked to the Website
• the time at which you accessed the Website
• the type of browser you are using.

The Group may use this information to compile data on the use of the Website for use in improving the Website and our services.

Balreed use cookies on the Website. A cookie is a small file which is placed on your computer automatically when you visit a website. It does not contain any personal data. It is used to identify repeat visitors to the site in order to streamline use of the Website. You can delete cookies from your computer’s hard drive and set your browser to refuse cookies. This may affect your ability to access the Website.

Neither cookies nor the information collected automatically is used to identify you personally.

Balreed has implemented accepted standards of technical measures and security policies that protect the personal data under its control from:

Unauthorised access;

• Improper use or disclosure
• Unauthorised modification
• Unlawful destruction or accidental loss.

Please note that www.balreed.com may from time to time contain links to other sites outside the control of Balreed. Balreed is not responsible for the privacy policies of such other sites.