Quality Management

Balreed (UK) Limited - Quality Management Policy

Balreed (UK) Ltd is committed to ensuring we are the provider of choice for forward-looking organisations who have identified the benefits of an optimised document strategy.

We are one of the UK’s leading independent providers of document and print technology and managed print services, and we are guided by our 5 core values of accountability, expertise, commitment, integrity and innovation.

We operate a Quality Management System that has gained certification to ISO 9001:2008.

The Board of Directors has a continuing commitment to:

• Ensuring Balreed has a pro-active approach to helping clients regain control of document costs and improve the way they produce and manage their documents
• Understanding each client's business infrastructure and critical document processes through our portfolio of output, printflow and process assessments
• Delivering and fully implementing the solution to their expectations and objectives
• Communicating throughout the company the importance of meeting customer needs and legal requirements
• Establishing the Quality Policy and Objectives
• Continual business improvement through review of the company’s systems
• Developing and improving the skills of all staff
• Being at the forefront of technology, ensuring resources are available

The structure of the Quality Management System is defined in the IMS Policy Manual.

All personnel understand the requirements of the Quality Policy and it is their responsibility and the objective of all employees to assist in the establishment and maintenance of the company reputation.

We constantly monitor our quality performance and implement improvements when required.

The Quality Policy is regularly reviewed for its continuing suitability.

Robin Stanton-Gleaves
Group Managing Director